Privacy Policy

Who we are

Our website address is: http://www.chezpouvet.co.uk.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

Use of private information policy

Last updated: July 5th 2018

Chez Pouvet

Summary:

We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.

Our policy covers

  1. Why we value your privacy
  2. How we collect information
  3. What information we hold
  4. Where we store your information
  5. What we use your information for
  6. How long we keep your information
  7. Who’s responsible for your information at our company
  8. Who has access to information about you
  9. The steps we take to keep your information private
  10. How to complain
  11. Changes to the policy

Why we value your privacy

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information

Our website uses cookies to enhance your experience and provide us with anonymous statistics to improve our site. (see separate Cookie Policy for full details)

We collect your name, telephone number, and email address when you book via this website.

We use Google Analytics to collect anonymous statistics to help enhance the experience of using this website. (See Google Privacy Policy and Terms)

We use our website Contact Form to collect your name, telephone number, email address and message.

What information we hold

  • If you complete and submit our contact form we are emailed your name, telephone number, email address and message.
  • When you visit our website you are anonymous as per Google Analytics policies.
  • If you make a booking via the website we are emailed your name, telephone number, and email address.

Where we store your information

Any email submitted contact form information will be held in our local PC inbox.

Booking information will also be stored on our UK based webserver.

What we use your information for

If you have submitted our website contact form we may email you with information / a response as applicable.

If you have made a booking via our website we may email or telephone you with information to progress the booking.  

How long we keep your information

We will keep your information for no longer than 5 years.

Who’s responsible for your information at our company

Val and Ian Wright, our business owners, are responsible for the security of your information. You can contact them by email at valandianwright@gmail.com or by phone on +33 786 174094 if you have any concerns about the information we store.

Who has access to information about you

When we store information in our systems, only the people who need it have access.

The steps we take to keep your information private

Where we store your information in third-party services, we restrict access only to people who need it. Any information on servers is held within the UK and as such complies with GDPR.

The computers we use are protected by a passcode access.

How to complain

We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact val or Ian by email at valandianwright@gmail.com or by phone on +33 786 174094. If you’re the letter writing type, send your envelope to Val and Ian Wright, Chez Pouvet, Pouvet, Alloue, Charente 16490, France.

 

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.